General Statement
PresentationPlayer.com's Acceptable Use Policy ("AUP") is provided to give our
customers and users a clear understanding of what PresentationPlayer.com expects of
them while using the service. All users of PresentationPlayer.com's Internet services:
those who access some of our Services but do not have accounts, as well as those
who pay a service fee to subscribe to the Services, must comply with this AUP
and our TOS (Terms of Service). Use of any PresentationPlayer.com Service constitutes
acceptance and agreement to PresentationPlayer.com's AUP as well as PresentationPlayer.com
TOS (Terms of Service). Part of this policy was written under the framework of
our parent provider's required AUP.
The purpose of the acceptable use policy is to inform all Customers of
anticipated customer use. Due to the myriad of possibilities in maintaining a
network comprised of thousands of servers, this document is intended to act as a
guideline to service and not to be all encompassing.
Server Content
PresentationPlayer.com does not actively monitor server content for review.
PresentationPlayer.com believes in the free dissemination of information via our
services. Server content will only be reviewed upon complaint by
verified third parties. Content that does not violate local, state and federal
law or the acceptable use policy is deemed in compliance and shall remain
intact. Legal adult content is allowed on PresentationPlayer.com dedicated servers.
Content deemed in violation will be addressed pursuant to the methods of
resolution under the acceptable use policy.
Peer to Peer
PresentationPlayer.com allows the use of internet peer to peer software for file
sharing purposes. PresentationPlayer.com highly recommends strict oversight and
management of peer to peer software environments due to the propensity to
violate copyright law by sharing commercial software or copyright protected
material. The sharing of copyright protected software and material is NOT
allowed and is in direct violation of federal law and the acceptable use policy.
Violation of the Peer to Peer policy will result in methods of resolution under
the policy.
Copyright Infringement
Direct copyright infringement as defined and noted under Title 17, Section 512
of the United States Code are a direct violation of the acceptable use policy.
Illegal Use
Any use of dedicated services in direct attempt of statutory illegal activities
is a direct violation of the acceptable use policy. This includes, but is not
limited to: death threats, terroristic threats, threats of harm to another
individual, multi-level marketing schemes, "ponzi schemes", invasion of privacy,
credit card fraud, racketeering, defamation, slander, and other common illegal
activities.
Pornography or content of a sexual nature
PresentationPlayer.com has a zero stance policy on sexual or
pornograhic content. All content should be accpeptable for display in
public places and child friendly.
Child Pornography
PresentationPlayer.com has a zero stance policy on child pornography and related
sites. The hosting of child pornography or related sites or contact information
is in direct violation of federal law and the acceptable use policy.
Threats & Harassment
The PresentationPlayer.com network can be utilized for any type of individual,
organizational or business use. This does not include threats or harassment to
individuals, organizations or businesses unless it falls within the bounds of
protected free speech under the first amendment. PresentationPlayer.com seeks to serve
only as the medium of exchange for information and refrains from decisions on
freedom of speech.
Fraudulent Activities
PresentationPlayer.com prohibits utilizing dedicated services or network services for
fraudulent activities. Notification of fraudulent activities by verified third
parties can result in violation of the acceptable use policy.
Denial of Service
PresentationPlayer.com absolutely prohibits the use of dedicated services or network
services for the origination or control of denial of service attacks or
distributed denial of service attacks. Any relation to DOS or DDOS type activity
is a direct violation of the acceptable use policy.
Terrorist Websites
PresentationPlayer.com prohibits the use of services for the hosting of
terrorist related websites. This includes sites advocating human violence and
hate crimes based upon religion, ethnicity, or country of origin.
Distribution of Malware
PresentationPlayer.com prohibits the storage, distribution, fabrication, or use of
malware including virus software, root kits, password crackers, adware, key
stroke capture programs and other programs normally used in malicious activity.
Programs used in the normal ordinary course of business are deemed acceptable.
Example: Security Company hosting at PresentationPlayer.com analyzes the latest root
kit for new security analysis software.
Phishing
PresentationPlayer.com strictly prohibits any activity associated with Phishing or
systems designed to collect personal information (name, account numbers,
usernames, passwords, etc.) under false pretense. Splash pages, phishing forms,
email distribution, proxy email or any relation to phishing activities will
result in immediate removal.
Disclosure to Law Enforcement
Occasionally, PresentationPlayer.com is required by law to submit customer information
to law enforcement officials when presented with a valid subpoena from a court
with proper jurisdiction. Information requested is disclosed as directed
pursuant to the subpoena. PresentationPlayer.com utilizes great care in keeping
customer information safe and private and will only release information
described in the subpoena. PresentationPlayer.com will notify customer of the
information request as allowed by the subpoena.
Reporting Violation of the Acceptable Use Policy
PresentationPlayer.com accepts reports of alleged violations of the acceptable use
policy via email sent to abuse@presentationplayer.com. Reports of alleged
violations must be verified and include name, contact information, IP address,
and description of the violation. PresentationPlayer.com owes no duty to third parties
reporting alleged violations due to lack of privity in contract law. PresentationPlayer.com will review all verified third party reports and will take appropriate
actions as described within the acceptable use policies.
Methods of Resolution for Violations under the Acceptable Use Policy
The ultimate goal of PresentationPlayer.com is to balance the rights and interest of
our customers in the highly evolving internet world. PresentationPlayer.com
understands the challenges of hosting companies, resellers, businesses,
organizations and other customers who may have third party violations occur due
to the nature of their business. The goal to our methods of resolution is to
mitigate any service interruptions while resolving any potential violations
under the policy. Our sales, support and abuse staff are dedicated to working
with you in resolving potential violations and are available via phone or email.
The methods of resolution below form the framework for a resolving all potential
violations. Timing for resolution differs according to the degree of the
violation, the nature of the violation, involvement of law enforcement,
involvement of third party litigation, or other related factors. Overall, PresentationPlayer.com is dedicated to working with the Customer in resolving all potential
violations prior to any service interruptions.
Step 1: First alleged violation of AUP: a support ticket with email
notification will be generated with information regarding the potential
violation of the acceptable use policy. This is often a fact finding email
requiring further information or notifying Customer of the potential violation
and the required actions to resolve the issue.
Step 2: Acknowledgement of violation of AUP: a support ticket with email
notification with information specific to the violation. This ticket will also
include any additional facts about the situation and will notify customer of the
action required to resolve the violation.
Step 3: Violation of AUP disregarded, not properly addressed, or
continuing violation: if a ticket has been disregarded, not properly addressed,
or resolved by the customer for a specified period of time, PresentationPlayer.com
engineers will turn the public network port to the specified dedicated services
off. Access to the dedicated services is achieved through the secure private
service network for Customer resolution. As soon as the violation is addressed,
the public access is restored and service continues as normal.
Step 4: Failure to address violation and remove violation: if customer
fails to address the violation AND resolve the violation, a suspension of
services will occur. This is a last resort for PresentationPlayer.com and requires a
complete failure in the resolution process on behalf of the Customer. A
permanent suspension of services includes reclamation of all dedicated services
and data destroyed at the end of the current billing cycle.
Disclaimer: PresentationPlayer.com retains the right, at its sole discretion,
to refuse new service to any individual, group, or business. PresentationPlayer.com
also retains the right to discontinue service with notice for repeated violation
of the acceptable use policy over time.